LawHawk Blog

An Example Online Intake Form

In-house legal teams are under growing pressure to deliver strategic value, manage complex workloads, and operate efficiently – all in an uncertain business landscape.

Yet, many teams are still bogged down by a surprisingly overlooked issue: a fragmented matter intake process.

Streamlining how legal requests are received and managed can be a game-changer. It could also be a key to getting started on your AI journey.

Here’s why rethinking the intake process is becoming more important, how to trial it easily, the risks of ignoring it, and the benefits it can unlock.

Every day, there seems to be an announcement about a new AI model being released, a new product that takes AI further, or the next big thing coming. It’s hard to keep up!

At the same time, there’s no shortage of stories about what AI can’t do and won’t be able to do. It’s easy to find examples of people testing some of the hardest things they do and reporting that AI can’t do that yet, so it’s not worth using.

I have more time and interest to explore AI than most lawyers, but I’m far from an expert. What I have found, though, is that there is plenty that AI can do which is helpful, and that’s what I’m most interested in.

Here are a few examples.