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Is NDA automation the best place to start your legal automation journey?

Posted by Gene Turner on 20-May-2024 07:00:00

In legal automation, the most important thing is actually getting started and finding an initial project to get going with. Too many legal teams think about it, and think about it, and never actually start.   But where do you start? 

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Topics: Document Automation, Legal Technology, In-House Legal, Document Assembly, Self-Service Legal Automation, Automated NDAs, Legal Automation, Legal Operations, Contract Management, Productivity

What technology are New Zealand in-house teams using?

Posted by Gene Turner on 15-May-2024 07:00:00

I was curious when I saw this question in Deloitte's research in their In-house Insights Report “Trusted navigators in complex and challenging environments” prepared in response to a September 2022 survey of New Zealand's in-house legal community, on what technology systems do you have in place to support efficient/effective legal operations?

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Topics: Document Automation, Legal Technology, In-House Legal, Digital Signatures, Compliance, Legal Automation, Email Management, Matter Management, Legal Operations, Contract Management, Knowledge Management

How do you expect investment in technology for the legal team to change over the next 12 months?

Posted by Gene Turner on 13-May-2024 08:35:52

I'm looking forward to the 2024 ILANZ conference on 22 and 23 May. It's a great opportunity to get a feel for the issues and priorities of the New Zealand in-house legal community, as well as to connect with others who are working with, and providing solutions to, in-house lawyers.

This year, I'll be particularly interested in gauging in-house lawyers' feelings about technology and their plans to invest in it. Even as recently as September 2022, Deloitte's research in their In-house Insights Report “Trusted navigators in complex and challenging environments” prepared in response to a September 2022 survey of New Zealand's in-house legal community, showed that more than half of in-house teams were planning no change in their investment in technology. I found that surprising at the time.

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Topics: Document Automation, Legal Technology, In-House Legal, Document Assembly, Self-Service Legal Automation, Compliance, Legal Automation, Matter Management, Legal Operations, Contract Management

Stay in control of your legal automation project

Posted by Gene Turner on 27-Apr-2024 20:33:12

Legal teams often rely on support from Finance, IT, or Procurement to access new technology and systems.

This is confirmed in the Deloitte In-house Insights Report “Trusted navigators in complex and challenging environments”, prepared in response to the September 2022 survey of New Zealand's in-house legal community, which identified the CFO/COO as the most common decision maker, followed by the CIO/IT Department.

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Topics: Document Automation, Legal Technology, In-House Legal, Digital Signatures, Legal Automation, Matter Management, Legal Operations, Contract Management

How to combat overwhelm in evaluating LegalTech

Posted by Gene Turner on 01-Apr-2024 15:53:59

As an in-house lawyer or lawyer in a firm, you may have heard about the benefits of using technology to improve your legal processes and get better outcomes. You may have seen some impressive demos or testimonials from vendors who claim to have the perfect solution for your needs.

But how do you decide which technology or approach is the best for your situation?

How do you navigate the overwhelming amount of information and noise in the market?

The truth is, there is no one-size-fits-all answer to this question. Different technologies and approaches have different strengths and weaknesses, depending on your goals, constraints, preferences, and context.

What works for one legal team may not work for another. And what works today may not work tomorrow.

So, how can you simplify your thinking and make progress in evaluating LegalTech?

Here are five suggestions that may help you:

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Topics: Document Automation, Legal Technology, In-House Legal, Document Assembly, Law Firm Management, Legal Automation, Matter Management, Legal Operations, Contract Management

Does your contract approval process need improvement?

Posted by Gene Turner on 25-Mar-2024 18:14:17

An area where improvements might easily be made to overall contracting speed is in the approvals process.

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Topics: Document Automation, Legal Technology, In-House Legal, Document Assembly, Legal Automation, Matter Management, Legal Operations, Contract Management, Productivity

Document Automation – An Analysis of the Time Well Saved, Time Well Spent and Time Well Invested Framework

Posted by Gene Turner on 18-Mar-2024 08:39:53

 

I found the latest podcast by Ron Baker and Ed Kless in The Soul of Enterprise (The Time Tax: The Crime of Stealing Customers’ Time) very thought provoking. I recommend it highly.

It is based on an article by B Joseph Pine II and James H Gilmore – Competing for Customer Time.

While there is ongoing discussion about the hourly billing model and lawyers charging for their time, the focus in the podcast and article is on the value of the client’s time and how to avoid wasting it.

Pine and Gilmore come out strongly:

"While not crimes against humanity, time-wasters are certainly offences against human customers. The worst thing you can do is waste your customers’ time – yet companies do it all the time.”

They go on to say:

“Companies can create value for customers by eliminating activities that waste their time; saving their time when so desired; offering experiences where time is valued; and even helping customers to wisely invest their time.”

and

“No company should impose wasted time on customers. The primary strategic choices today focus on time well saved and time well spent.”

This made me think about how this applies to our business, LawHawk, and the legal automation solutions we design, build and support. I have set out my thoughts below.

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Topics: Document Automation, Legal Technology, In-House Legal, Law Firm Management, Self-Service Legal Automation, Legal Automation, Matter Management, Legal Operations, Contract Management

What to do if my boss says no to my legal automation project

Posted by Gene Turner on 13-Feb-2024 18:32:01

 

It's not uncommon for someone to show some initial interest in a legal automation project, get excited seeing how it could make a real difference in their work and that of their team, and then be told that it is not possible.

What can you do in that situation?

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Topics: Legal Technology, In-House Legal, Document Assembly, Law Firm Management, Compliance, Legal Automation, Matter Management, Legal Operations, Contract Management, Law Firm Profitability

Costs, Benefits, Price and ROI for Automation Projects

Posted by Gene Turner on 06-Feb-2024 08:30:00

 

A common concern we hear when talking to prospective clients about legal automation is that they haven't got a budget, and they don't think they can get one.

Often, however, this is before we have discussed the size and cost of the problem or the opportunity to be addressed and the expected benefits, and therefore, it needs more context before a price can be agreed and a budget could be obtained.

What should you do before worrying about price and budget for an automation project?

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Topics: Legal Technology, In-House Legal, Document Assembly, Law Firm Management, Compliance, Legal Automation, Matter Management, Legal Operations, Contract Management, Law Firm Profitability

Best resources for improving contracting processes and outcomes

Posted by Gene Turner on 22-Jan-2024 14:00:41

When I’m asked for the best resources to improve overall contracting processes and outcomes, there are two that I can recommend knowing they will provide excellent insights and return on investment.

While particularly relevant for in-house legal teams and contract managers (who can get immediate benefits), they offer significant value to commercial lawyers in law firms who want to understand how they can really add the most value to their clients’ businesses.

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Topics: Document Automation, Procurement, Legal Technology, In-House Legal, Document Assembly, Law Firm Management, Legal Operations, Contract Management, Law Firm Strategy, Productivity

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