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Transforming Law Firms: Not Just About Automation

Posted by Gene Turner on 09-Aug-2023 19:04:38

Introduction: 

As legal automation experts, we understand the immense potential of improving and automating common legal processes to save time and streamline operations. We have a great track record of delivering successful automation projects for in-house legal teams with very strong returns on investment.  

However, law firms have been different.   

We have realised that merely automating tasks may not always yield the expected benefits for law firms. The true value – and requirement - lies in a holistic transformation, where automation plays a crucial role but is just one piece of the puzzle.  

In this blog, we delve into the importance of a comprehensive transformation strategy and how collaboration with experts is necessary to propel law firms towards success. 

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Topics: Law Firm Management, Law Firm Marketing, Law Firm Strategy, Law Firm Profitability, Law Firm Pricing

Creating Value in Your Law Firm: Embracing Subscription-Based Digital Solutions

Posted by Gene Turner on 09-Aug-2023 17:57:27

Law firms are known for their profitability, but often the challenge lies in translating such financial success into capital value for the owners when they are looking to exit their practice. In this blog, I look at how forward-thinking law firm owners can create more value and recover much of it upon selling their ownership share by investing in digital solutions for their clients on a subscription basis. 

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Topics: Law Firm Management

When Law Firm Problems Become Client Problems

Posted by Gene Turner on 02-Nov-2022 16:17:54

 

 

via GIPHY

 

A recent series of articles published by Zac de Silva and Mark Fisher touched on issues that we've been observing recently too.

Mark Fisher states, "I've never seen a candidate-short market as extreme as this… and I worked in London through the GFC from 2006 to 2012. It's putting so much pressure on all of us and that's across every single industry, whether it's nursing, retail, hospital, professional services, engineering, tech, digital – every single industry is dramatically short."

It's clearly become very challenging for law firms too, and it will get worse.

The article above contains some great suggestions on better managing retention and staff recruitment.

There's another lever that can also help – technology.

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Topics: Practise of Law, Document Automation, Legal Technology, In-House Legal, Document Assembly, Law Firm Management, Legal Automation, Legal Operations

These clients don't want to pay their lawyers less

Posted by Gene Turner on 01-Nov-2022 12:22:25

I had two interesting conversations with law firm clients last week.

Both involved scenarios under which our automation would improve an overall business process and result in the law firm needing to do less in generating draft documents.

Neither conversation was based on wanting to pay the lawyers less.

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Topics: Practise of Law, Document Automation, Legal Technology, In-House Legal, Law Firm Management, Legal Automation, Legal Operations, Value Pricing

The Law Firm Secretary API

Posted by Gene Turner on 23-Oct-2022 19:24:35
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Topics: Practise of Law, Legal Technology, In-House Legal, Law Firm Management, Legal Automation, Legal Operations

Use your software as its intended to be used

Posted by Gene Turner on 23-Oct-2022 19:00:18

I often talk to in-house lawyers who are unhappy with a technology solution they're using and are looking for a replacement.

When digging deeper, it often appears that they are not using it as intended to be used and are overlooking core features, which is a large part of the issue. Without using it properly, I think it's unfair to make judgements about how good it is, and hard to tell what you need in an alternative. 

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Topics: Document Automation, Legal Technology, In-House Legal, Document Assembly, Law Firm Management, Digital Signatures, Legal Automation, Email Management, Legal Operations, Contract Management

The only place 'success' comes before 'work' is in the dictionary

Posted by Gene Turner on 02-Oct-2022 09:50:38

Artificial Lawyer recently published an article by Karl Chapman, the CEO of Kim Technologies. The Democratization of Document Automation: We have Reached the Tipping Point.

I'm sure that Kim is an excellent piece of technology, and anything that can make it easier to create automated templates at lower cost is a good thing. But this article significantly oversimplifies the work required to get good outcomes from an automation project.

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Topics: Document Automation, Legal Technology, In-House Legal, Document Assembly, Law Firm Management, Digital Signatures, Self-Service Legal Automation, Automated NDAs, Legal Automation, Matter Management, Legal Operations, Contract Management

What are the costs of delaying an automation project?

Posted by Gene Turner on 29-Sep-2022 10:16:12

A lot of the focus when procuring new technology is on the initial upfront costs and the ongoing software and support costs. Fair enough, these are important in evaluating the cost of the new solution.

What often seems to be overlooked are the costs of the current process and the costs of delay. This often comes up when someone in charge of the business process has determined that they have a problem they would like to fix. When a solution they would like is agreed upon, they then need broader support from other teams, such as IT or procurement.

This can result in months, sometimes years, of delay, perhaps while the IT team consider if it would cost less for them to build a solution themselves.

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Topics: Practise of Law, Document Automation, Legal Technology, In-House Legal, Law Firm Management, Digital Signatures, Legal Automation, Matter Management, Legal Operations, Contract Management

Value for money in All of Government External Legal Services Contract

Posted by Gene Turner on 28-Sep-2022 08:52:42

The Ministry of Business, Innovation and Employment have just released an Advance Notice of their intention to re-tender the All of Government External Legal Services contract, which expires on 22 September 2023.

The revised fee structure caught my eye.

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Topics: Future of Law, In-House Legal, Law Firm Management, Legal Automation, Matter Management, Legal Operations, Value Pricing

Don't get stuck in your legal automation project

Posted by Gene Turner on 29-Aug-2021 10:16:14

Last week I had a call from a law firm that I first spoke to in June 2016, basically right after LawHawk launched.

The partner at that time told me “Yes, our firm is interested in the use of technology / automation etc in the profession. We have recently invested significant amounts of time (and some money) developing our own precedents and their automation using the Infinity system.”

Now, more than 5 years later, they don’t appear to have made any significant progress. Why not?

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Topics: Document Automation, Legal Technology, Document Assembly, legal practice, Law Firm Management, Legal Automation

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