An issue that affects almost every organisation that we have worked with is formatting of their Word templates.
In most cases they are consistently inconsistent and terrible.
It not only reflects badly on the organisation and how the substance of the document may be perceived, but it’s a huge cost as it takes a lot of time for highly paid staff to fix, and refix, formatting each time a document is created.
If you want to automate your documents, its really important to fix your Word styles first. Even if you don't want to automate right now, it's still worth fixing your templates.
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Topics:
Legal Technology,
In-House Legal,
Legal Automation,
Legal Operations,
Contract Management
via GIPHY
A recent series of articles published by Zac de Silva and Mark Fisher touched on issues that we've been observing recently too.
Mark Fisher states, "I've never seen a candidate-short market as extreme as this… and I worked in London through the GFC from 2006 to 2012. It's putting so much pressure on all of us and that's across every single industry, whether it's nursing, retail, hospital, professional services, engineering, tech, digital – every single industry is dramatically short."
It's clearly become very challenging for law firms too, and it will get worse.
The article above contains some great suggestions on better managing retention and staff recruitment.
There's another lever that can also help – technology.
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Topics:
Practise of Law,
Document Automation,
Legal Technology,
In-House Legal,
Document Assembly,
Law Firm Management,
Legal Automation,
Legal Operations
I had two interesting conversations with law firm clients last week.
Both involved scenarios under which our automation would improve an overall business process and result in the law firm needing to do less in generating draft documents.
Neither conversation was based on wanting to pay the lawyers less.
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Topics:
Practise of Law,
Document Automation,
Legal Technology,
In-House Legal,
Law Firm Management,
Legal Automation,
Legal Operations,
Value Pricing
I often talk to in-house lawyers who are unhappy with a technology solution they're using and are looking for a replacement.
When digging deeper, it often appears that they are not using it as intended to be used and are overlooking core features, which is a large part of the issue. Without using it properly, I think it's unfair to make judgements about how good it is, and hard to tell what you need in an alternative.
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Topics:
Document Automation,
Legal Technology,
In-House Legal,
Document Assembly,
Law Firm Management,
Digital Signatures,
Legal Automation,
Email Management,
Legal Operations,
Contract Management
Earlier this month I was at the ILANZ conference. It was an excellent event - the best ILANZ I have been to.
There were several indications that technology for lawyers has matured a lot over the last year.
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Topics:
Document Automation,
Legal Technology,
In-House Legal,
Document Assembly,
Digital Signatures,
Self-Service Legal Automation,
Compliance,
Legal Automation,
Legal Operations,
Contract Management
This year's ILANZ conference got off to a great start with Craig Hudson, until recently Xero's Country Manager, giving the opening talk about his personal journey, how that led him to Xero, and how vital a sense of purpose has been to him.
Xero has been such an incredible success story that most New Zealand software companies have at some time described themselves as the Xero of [insert market here].
It's still a very relevant analogy for technology companies helping lawyers.
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Topics:
Document Automation,
Legal Technology,
In-House Legal,
Legal Automation,
Legal Operations,
Contract Management
Artificial Lawyer recently published an article by Karl Chapman, the CEO of Kim Technologies. The Democratization of Document Automation: We have Reached the Tipping Point.
I'm sure that Kim is an excellent piece of technology, and anything that can make it easier to create automated templates at lower cost is a good thing. But this article significantly oversimplifies the work required to get good outcomes from an automation project.
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Topics:
Document Automation,
Legal Technology,
In-House Legal,
Document Assembly,
Law Firm Management,
Digital Signatures,
Self-Service Legal Automation,
Automated NDAs,
Legal Automation,
Matter Management,
Legal Operations,
Contract Management
A lot of the focus when procuring new technology is on the initial upfront costs and the ongoing software and support costs. Fair enough, these are important in evaluating the cost of the new solution.
What often seems to be overlooked are the costs of the current process and the costs of delay. This often comes up when someone in charge of the business process has determined that they have a problem they would like to fix. When a solution they would like is agreed upon, they then need broader support from other teams, such as IT or procurement.
This can result in months, sometimes years, of delay, perhaps while the IT team consider if it would cost less for them to build a solution themselves.
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Topics:
Practise of Law,
Document Automation,
Legal Technology,
In-House Legal,
Law Firm Management,
Digital Signatures,
Legal Automation,
Matter Management,
Legal Operations,
Contract Management
021 339 527
lawhawk@lawhawk.nz
